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Shipping & Returns

Ship To Locations
Currently, the Marine Store only ships to the United States and Canada. We may expand to other countries at a later date.


Shipping Time
Orders placed by 3:00 pm EST Monday thru Friday for off-the-shelf & in-stock items are normally shipped same day from our location at Georgetown, MD. All orders placed after that time will be shipped next day. If ordered on federal holidays we will ship the next business day.

You have our assurance that we ship every order as quickly as possible, and in the event of a delay, we are working hard to get your order shipped as quickly as possible.


Shipping Methods
Currently, we offer shipping through FedEx Ground ®, FedEx Express ®, & United States Postal Service (USPS). We will be expanding into United Parcel Service (UPS) at a later date. Also please note we do not ship hazardous materials.


Walk-In, Store Pickup
We offer walk-in pickup for our customers during our regular hours, which are listed further below. You have a choice of either paying ahead online, which will not incur any sales tax. Or you may pay when you come to pickup the items at our store. This option is listed as "Pay on Pickup" and will incur Maryland's 6% sales tax. If you choose to pick your order up in one of our stores, you must present your method of payment at time of pickup. If paying by credit card, please bring your credit card with you to the store. If paying by check, we will require a driver's license and contact information.

For all in-store pickups, the customer has two weeks (fourteen days) to pick up the item(s). If the item(s) is already prepaid and not picked up within two weeks, we will refund the order with a 15% restocking fee, return the items to inventory, and cancel the order. If the item(s) is not prepaid then we will simply cancel the order and return the item(s) to inventory. In either case, the customer will be notified via email about the cancellation.

The Marine Store Hours
Monday thru Friday: 8AM to 4:30PM
Saturday: 10AM to 3PM
Sunday: 12PM to 3PM



Return Policy
You may return most new, unopened items within seven days of delivery for a full refund. Shipping costs is non-refundable unless return is a result of our error. Items should be returned in their original product packaging in same brand-new condition with tracking number. Please contact the Marine Store for a Return Authorization Number (RMA) at: orders@gybstore.com

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